Enhanced customer-facing preflight checks
Problem
The current preflight process is neither intuitive nor comprehensive. Customers aren’t alerted to issues in a friendly way, and essential checks, such as finished size and bleed are missing.
Proposed solution
Introduce a step-by-step file checking assistant that flags common errors with clear explanations and visual examples.
Expand the checks to include size validation and bleed.
Benefits
• Improved UX: customers receive easy-to-understand notifications and guidance, reducing frustration.
• Fewer errors: comprehensive checks catch issues early, cutting back on rework and proofs.
• Faster turnaround: clearer feedback means fewer back-and-forths, accelerating time to print.